Shattered Dreams

Knoxville Phone, PC & Tablet Repairs

OPEN 11:00am -7:00pm
SHOP : 865-922-0826
CELL : 865-705-8804

We’re Here to Help You

Offering Screen Repairs and Tech Support help for your electronics.

Offering ALL Your Tech Repair Needs!

Welcome to Shattered Dreams, where we specialize in providing top-notch repair services for all your electronic devices. We are the only locally owned and operated technology repair company in North Knoxville. Why replace your device when you can repair it for a fraction of the cost? Don’t just trust us, we’re backed with our industry leading warranty.

Have a quote from a chain repair shop? We will match it, and our turnaround can’t be beat. Most of the time we are able to turnaround your repair not only same day, but within the hour. We know how important it is to have a working device, and we’re passionate about high quality repairs at lightning speed so you can get back to your family and your business without missing a beat. Many of our customers drive over an hour to get to our shop because we exceed expectations for quality and turnaround time. We believe in sustainability – repairing your device over replacing helps reduce our collective footprint, and saves you money.

PC Computer Repair

Repairing and Replacing your PC is what we do best!

Cell Phone Repair

Cell Phone Repair and Cell Phone Screen Replacing

Tablet & IPAD Support

Large range of tablet repairs from screens to solders.

Tech Support

We offer in house data, password, and account recovery.

Why choose us?

We know you have options. We stand behind our work and will earn your business. Our customers come to us primarily for:


  • Expert quality in every repair – our warranty can give you comfort knowing we stand behind our work
  • Shattered Dreams will price match your quotes, and beat the prices in most cases
  • We are locally owned and operated – a Knoxville native!
  • You will have your device in hand on the same day for >90% of our fixes
  • Satisfied customers: read our reviews yourself. After years of experience and thousands of happy customers, we know you will be over the moon, too. Proudly named one of Knoxville’s City View Best of the Best Cell Repair Shops in 2023

What do we service?

Great question! We’ve got your individual needs covered. From computers (PCs and laptops) to smartphones and tablets, our skilled technicians are here to get your devices back in perfect working condition. Whether you have an Mac, Android, or anything in between – Shattered Dreams has your back.

In addition to phone, tablet, and computer repair in Knoxville, we also offer in house data, password, and account recovery. Whether you’re locked out of your account or you need to transfer data to another device, Shattered Dreams is here to help you.

We serve all of Knoxville and surrounding areas. Our customers visit us from Lenoir City, Farragut, Seymour, Sevierville, Pigeon Forge, Union County, Hardin Valley, Karns, Powell, and of course Halls. Get directions here.

Wait, there’s more!

You thought we were done? Nope! We also have your back if you need a used cell phone or laptop. Need a cost effective device to keep you connected? An affordable in-between device or an upgrade to a newer, but not newest, offering? What about an additional device to serve as a baby monitor? Have a new cell phone user in your house? Or maybe you just prefer an older phone model or want to test drive a new operating system. Call us to see what we have in stock – let’s get you connected.

Corporate technology repairs

Are you responsible for your corporate technology budget? Let us help. Our services have saved $1500-$2000 over the life of a device. We service your industrial technology needs so you can save money on repairs and unnecessary replacements.

What DON’T we service?

Here at Shattered Dreams we are experts in the field and can consult on any project. We are specialists in any and all cell phone and phone/mobile screen repair, and computer/PC repair. If you have a gaming system, a smart watch, or something else you need fixed, give us a call and we can discuss your specific needs and whether we can help.

Are you on your way?

Let us help with all your tech needs.

They were fantastic,
Gayle Ellegood
Gayle Ellegood
Talk about great service! Same day repair for a shattered screen & a technical repair! They have my recommendation for sure!
Heather Bell
Heather Bell
Awesome, thanks for your help!
Emily Mark
Emily Mark
Shattered Dreams was amazing! Fixed my phone screen super quickly and made it look as good as new for a very fair price. Would absolutely recommend!
Ronnie Greene
Ronnie Greene
Quick response from a Phone call to a fixed iphone was about two hours. dive time was 30 minutes. So with that they had my phone back to me very quickly. I will make that drive anytime that I have issues. So polite, professional, and responsive. I will recommend this place to anyone that needs phone repair.
Karmen Crowther
Karmen Crowther
Used SD six months ago and left pleased with the help on my I-phone. Visited again this week with with a much more complicated system-operating problem and left delighted. A problem that Apple said they would address in a week or so. SD fills the gap between the wonderful cell phone and the lousy Apple service. Pleasant, professional and certainly great value. What a great asset for Knoxville!
Kevin Marshall
Kevin Marshall
Extremely happy that I found this place. My son’s iPhone was severely damaged in a fall. I had it repaired multiple times at another shop only to have it fail again time after time. Dallas took care of my issue immediately. They fixed the phone within 20 minutes and corrected all the mistakes made by the previous shop. They are courteous and professional here and know exactly what they are doing. I will be bringing all my electronics repairs to Shattered Dreams from now on. Thanks
Allen Piercy
Allen Piercy
Dallas runs a tight ship and really is an expert repairman. Nothing like walking in to store with a problem and then leaving totally satisfied after supporting a local small business where the money spent in the store stays in the community. Highly recommend!!!
Dropped my Grandson's iPad off. Came back in about an hour and it was ready to go. Dillon was so nice and efficient. Very thankful it was so quick and easy.
Image of Shattered Dreams Best of the Best 2023 award for cell phone repair Knoxville TN
  • 1 year warranty provided on all screen installations.
  • Free assessments on all your broken tech.
  • Don’t make a rash decision until you know all your options
  • Full Assembly restoration
  • 1 year warranty on LCD’S & DIGITIZERS!